Order Fulfilment Coordinator - Reigate - Surrey

25 days holiday - Customer Service
Ref: 60 Date Posted: Tuesday 11 Feb 2020
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Order Fulfilment Coordinator – Reigate, Surrey - £18-21k

My client, who is based in lovely offices in Reigate, walkable into the town and close to the train station are currently recruiting for an Order Fulfilment Coordinator within their Customer Service Team.

My client is looking for a candidate who is confident picking up the phone to customers and receiving calls and providing support. The role would suit someone with a keen eye for detail and who has a passion for customer service.

The successful candidate will be responsible for ensuring that all orders are processed in accordance with Service Level Agreements (SLAs) and there is an expectation for verbal communication to be of paramount importance to encourage personal relationships, including key details, and any agreed dates/timescales to be followed up in writing via email. This position operates in a fast and ever-changing environment.

Requirements:

  • Ideally, 1 years experience within customer service or someone who shows genuine enthusiasm
  • PC Literate in IT Microsoft and exposure to databases preferred
  • Excellent communication skills both verbally and written with the ability to listen and understand, with good rapport building skills and an effective communicator.
  • You must be happy working in teams, be a self-starter with a ‘can do’ attitude.
  • Ability to follow a process with attention to detail and precision

The order fulfilment team works alongside the Service Desk and within the Customer Services Department.

Hours would be 9-5:30pm, Monday to Friday, 25 days holidays. 

All of the order fulfilment requests are process driven and therefore would suit a candidate who is driven, enthusiastic and who has a passion for Technology.

Job Type: Full-time, Permanent

Please contact Kim on 01892337922 if you wish to discuss the role in more detail.

 

Virtual Assistance Ltd is an Independent Recruiter who is recruiting on behalf of this client.